SOCIAL MEDIA AND REPUTATION MANAGEMENT
We believe in taking a hands on approach when it comes to managing social media, but more importantly building relationships with real people (fans, followers, consumers, etc.) who interact with brands online. Our social media management services consist of a “real live account manager” who manages social media in real time. We assign dedicated and experienced social media account managers responsible for moderating social media conversations, publishing comments, and monitoring questions across all relevant social media networks. The account manager also works closely with our client(s) so he/she will be educated on the appropriate brand, products, and policies. This real time effectiveness provides consistent customer service for fans, followers and consumers.
•Simple, affordable & effective.
•A real, experienced social media account manager oversees online presence (Facebook Fan Page, Instagram, Twitter Account, etc)
•We monitor social media conversations and answer when fans, consumers or clients ask a question
•We create engaging conversations, facts, polls, campaigns, giveaways, etc. to interact with fans, followers and consumers within any of our clients’ social networks
•Monitor and enhance online reputation
•Outgoing postings/status updates are approved in advance.
MANAGED SOCIAL MEDIA SERVICE
We combined the perfect synergy of high-touch, people-powered social media management services and technology automation to provide a complete end-to-end (E2E) solution. Our managed social media service connects targeted consumers to our clients’ social channels that will directly engage and interact with the appropriate social network or website. We create engaging brands on social media and the internet utilizing our resources, knowledge and expertise. We also help our clients manage their other marketing platforms and programs: Emails, Text, Loyalty, Ads, etc.
•We connect our clients, their brand or product to real customers
•Increase customer engagement
•Increase social networks from hundreds to millions of fans
•Create dynamic and effective social networks
Advanced social media/online development and marketing is a technique that goes beyond the normal social media presence. It introduces and reinforces a marketing message while pushing a user to another profile or business site. We introduce brands to advanced social media communities, but building a community is only the first part of social media development and marketing. Utilizing the growth of online community from post social media & viral campaign development to drive sales, propagate marketing or crowd source operations, is the true power of utilizing social media for brand marketing. Creating a basic social media presence is easy enough, but getting the community to actually do something is more difficult. We help our clients build a community, increase marketing effectiveness, and incentivize traffic. Social media management and marketing works great for small businesses, large corporations, franchises, restaurants, nightclubs, vape shops, smoke shops, retail stores, brick and mortar and even brands.